REFUND TERMS APPLY

Last updated: June 12, 2026

30-Day Money-Back Guarantee

We stand behind the quality of RAW COFFEE+. If you are not completely satisfied with your purchase, you may request a refund within 30 days of the delivery date.

Eligibility

• Products must be purchased directly from our authorized Amazon store.
• Refund requests must be submitted within 30 days of delivery.
• Up to two (2) opened packages may be returned for a full refund.
• Sealed/unopened products qualify for full refund including shipping.

How to Request a Refund

Contact Amazon customer service directly through your orders page, or email us at refunds@rawcoffee.plus with your order number and reason for return.

Processing Time

Refunds are processed within 5-10 business days after we receive the returned product. Refunds will be issued to your original payment method.

Non-Refundable Items

• Products damaged due to misuse or improper storage
• Requests made after 30 days from delivery
• Bulk orders of 5+ units (partial refunds only)

Shipping Costs for Returns

Customers are responsible for return shipping costs unless the product arrived damaged or defective. We recommend using tracked shipping for returns over $50.

← BACK TO SHOP